Hawaiʻi Language Bank (“HLB”) is a program of the Pacific Gateway Center. We respect your privacy and are committed to protecting any personal information you share with us through our website or services.

 

Information We Collect

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When you visit our website or contact us, we may collect limited information such as:

Your name, email address, phone number, or organization Information you submit through contact forms or service requests. Basic website usage data (such as pages visited), collected automatically to improve our site.

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We only collect information that is necessary to communicate with you or provide our services.

 

How We Use Your Information

 

We use your information to:

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• Respond to inquiries or service requests.

• Provide interpretation or translation services.

• Communicate about scheduling, billing, or support.

• Improve our website and services.

• We do not sell or rent your personal information.

 

Confidentiality of Services

 

Any information shared with Hawaiʻi Language Bank in connection with interpretation or translation services is treated as confidential.

Our interpreters and translators follow strict professional standards and confidentiality requirements, including compliance with applicable privacy laws such as HIPAA and FERPA when relevant.

 

Sharing of Information

 

We may share information only when necessary to: Deliver requested services (for example, with qualified interpreters or translators) Process payments or invoices Comply with legal obligations We do not share personal information for marketing or unrelated purposes.

 

Data Security

 

We take reasonable steps to protect your information and limit access to authorized staff and contractors only.

 

Third-Party Links

 

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

 

Changes to This Policy: We may update this Privacy Policy occasionally. Any updates will be posted on this page.

 

Contact Us

 

If you have questions about this Privacy Policy, please contact: Hawaiʻi Language Bank Pacific Gateway Center

hlb@pacificgatewaycenter.org

(808) 773-7051